Privacy Policy | Gold Star Printing

Gold Star Printing, LLC (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information about you when you visit our website, interact with us, or use our services.

1. Information We Collect
We may collect the following types of information:
- Personal Information:

Name, email address, phone number, mailing address, payment details, and any other information you provide to us voluntarily.

- Non-Personal Information:

Browser type, device information, IP address, and browsing behavior on our website.

- Order Information:

Details about the products and services you purchase, including design files and specifications.

2. How We Use Your Information
We use the information we collect for purposes such as:
- Processing and fulfilling your orders.
- Communicating with you about your orders, inquiries, and promotional offers.
- Improving our website, products, and services.
- Sending marketing and promotional materials (with your consent).
- Complying with legal obligations.

3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information in the following cases:
- With service providers and partners who assist us in operating our business (e.g., payment processors, shipping companies).
- When required by law or to protect our legal rights.
- In connection with a business transfer, such as a merger or acquisition.

4. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience. Cookies help us understand how you use our website and enable us to provide tailored content and advertisements. You can manage your cookie preferences through your browser settings.

5. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

6. Your Rights
Depending on your location, you may have rights regarding your personal information, such as:
- Accessing the information we hold about you.
- Requesting corrections to your information.
- Opting out of marketing communications.
- Deleting your personal information (subject to legal and contractual obligations).

To exercise these rights, please contact us using the details provided below.

7. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated policy will be posted on our website with the effective date.

8. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us at:

Gold Star Printing, LLC
2075 N 735 W
Shipshewana, IN 46565
Phone: (260) 768-7920
Email:sales@goldstarprinting.us

9. SMS POLICY

At Gold Star Printing, LLC, we value your privacy and make every effort to respect your wishes and personal information. In line with this commitment, we have established the following policy for the use of our SMS service. Please read it carefully to understand how we collect, use, and manage your phone numbers.

9.1 COLLECTION OF PHONE NUMBERS

We collect your phone numbers only when you voluntarily provide them to us, for example, during a transaction, inquiries, or when you sign up. You can opt in to receive these SMS messages by verbally over a recorded phone conversation.

9.2 USE OF PHONE NUMBERS FOR SMS

Your phone numbers are primarily used for communications with you regarding our services and products. We can communicate via text, information regarding your order, artwork, and or shipping. SMS data charges may be applied by your carrier.

9.3 OPTING OUT OF SMS MESSAGES

If at anytime you wish to stop receiving SMS messages from us, you can opt out by:

-Texting STOP to opt-out

Please note: The Opt-out process may take up to 5 Business Days to become effective. During this period, you may still receive some messages from us. Once you have opted out, we will not send any more future SMS messages, nor will we sell your or transfer your phone number to another party.

9.4 CHANGES TO THIS POLICY

We may periodically update this policy. We will notify you about significant changes in the way we treat information by placing a prominent notice on our site. We thank you for your understanding and cooperation. If you have any questions or concerns about this policy, please feel free to send an email to sales@goldstarprinting.us

9.5 OPTING IN TO SMS MESSAGES

Gold Star Printing will verbally provide the companies phone number to customer so that they can text the key word "START" to opt into SMS. When a customer calls in for the first time, they will be asked to provide their mobile phone number to receive the text message, and the staff will be trained to ask the customer if he can verify that he wants to opt-in to SMS- based notifications. They will be verbally informed that "Message and data rates may apply", and they can text HELP for support or more information and STOP to unsubscribe at anytime. They will also be informed that their phone number will not be shared with third parties for marketing or promotional purposes.