Privacy Policy | Gold Star Printing

Gold Star Printing, LLC (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information about you when you visit our website, interact with us, or use our services.

1. Information We Collect
We may collect the following types of information:
- Personal Information:

Name, email address, phone number, mailing address, payment details, and any other information you provide to us voluntarily.

- Non-Personal Information:

Browser type, device information, IP address, and browsing behavior on our website.

- Order Information:

Details about the products and services you purchase, including design files and specifications.

2. How We Use Your Information
We use the information we collect for purposes such as:
- Processing and fulfilling your orders.
- Communicating with you about your orders, inquiries, and promotional offers.
- Improving our website, products, and services.
- Sending marketing and promotional materials (with your consent).
- Complying with legal obligations.

3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information in the following cases:
- With service providers and partners who assist us in operating our business (e.g., payment processors, shipping companies).
- When required by law or to protect our legal rights.
- In connection with a business transfer, such as a merger or acquisition.

Important Note Regarding SMS Data: We do not transfer, share, sell, or disclose consumer SMS registration data to any external organizations under any circumstances, including with user consent, except as required by law.

4. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience. Cookies help us understand how you use our website and enable us to provide tailored content and advertisements. You can manage your cookie preferences through your browser settings.

5. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. We maintain internal access controls, staff training, and security measures to prevent unauthorized sharing of user data. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

6. Your Rights
Depending on your location, you may have rights regarding your personal information, such as:
- Accessing the information we hold about you.
- Requesting corrections to your information.
- Opting out of marketing communications.
- Deleting your personal information (subject to legal and contractual obligations).

To exercise these rights, please contact us using the details provided below.

7. SMS and Text Messaging Policy

At Gold Star Printing, LLC, we use SMS messaging to keep you updated on your orders, artwork proofs, and shipping details. We respect your privacy and manage your phone numbers with strict adherence to data protection guidelines:

Opting In: We collect your phone number only when voluntarily provided. To receive SMS notifications, customers can text the keyword "START" to our company phone number. If you call us, our staff may ask for your verbal confirmation to receive SMS notifications. You will always be informed that Message and data rates may apply, and message frequency varies depending on your orders and support requests.
Opting Out: If at any time you wish to stop receiving SMS messages from us, simply text STOP to opt out. Please note that the opt-out process may take up to 5 business days to become entirely effective. You can also text HELP for support.
Privacy of Phone Numbers: Once opted out, we will not send future messages. As stated above, we do not transfer, share, sell, or disclose your SMS registration data or phone number to any external organizations under any circumstances, except as required by law.
For questions about this policy or our SMS program, contact us at sales@goldstarprinting.us or 1-260-768-7920

8. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated policy will be posted on our website with the effective date.

9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us at:

Gold Star Printing, LLC
2075 N 735 W
Shipshewana, IN 46565
Phone: (260) 768-7920
Email:sales@goldstarprinting.us